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Xtuga Audio Logo
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Privacy Policy

This agreement constitutes a legal agreement between you and this website, governing your use of the "Services" and supersedes any prior written or oral agreements between you and this website. By accessing this website from the homepage, you signify that you agree to be bound by the terms and conditions ("Terms") of this agreement. If you do not agree with any changes, you must discontinue using the "Services". The materials provided on this website are protected by law, including but not limited to U.S. copyright law and international treaties. Any claims related to the use of this website, its materials, and any sales made through it are governed by the laws of the State of California, United States, without regard to conflicts of laws or rules, and the State of California shall be the exclusive jurisdiction and venue for any litigation arising from the use of this website or orders placed on this website. If any business transaction between us gives rise to or is related to a dispute, we agree to first submit that dispute to mediation. The mediator shall be mutually agreed upon by both parties. If we cannot reach agreement, the mediator shall be appointed by the American Arbitration Association, and the mediation shall be conducted in accordance with the applicable rules of the American Arbitration Association. If mediation is unsuccessful, we agree to submit any such dispute to arbitration, to be conducted by an arbitrator in accordance with the commercial rules of the American Arbitration Association. The arbitrator shall have no authority to modify the terms of our agreement. The place of mediation and arbitration (if necessary) shall be Austin, Texas. Any award may be entered as a judgment in any court having jurisdiction.


The trademarks, service marks, and logos (collectively referred to as "Trademarks") used and displayed on this website are registered and unregistered trademarks of Porsche and other companies. Nothing on this website should be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this website without the written permission of the Trademark owner. Xtuga-Audio enforces its intellectual property rights to the fullest extent of the law. Xtuga-Audio prohibits the use of Xtuga-Audio logos as "hot" links to the Xtuga-Audio website, unless prior written approval is obtained from Xtuga-Audio.


This website and the information provided on this website are provided "as is" without any express or implied warranties. No express or implied warranties are made regarding the Services, including but not limited to the fitness for a particular purpose, absence of errors or omissions, continuity, accuracy, and reliability. No warranties or representations are made regarding the materials or products on this website or any websites linked to this website.

You expressly understand and agree that China Mechanical Manufacturing Internet of Things shall not be liable for any damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses, resulting from any of the following circumstances (even if Xtuga-Audio or its authorized representatives have been advised of the possibility of such damages): Your use of the materials on this website that necessitates maintenance, repair, or correction of any equipment or data. Certain states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

If a product is listed at an incorrect price due to printing errors, input errors, or pricing information received from our suppliers, Xtuga-Audio reserves the right to refuse or cancel any orders placed for that product. If your credit card has been charged for the purchase and your order is canceled, Xtuga-Audio will promptly issue a credit to your credit card for the amount of the canceled order.

Order Acceptance Policy

Receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right, without prior notice, to temporarily or permanently change or discontinue part or all of the "Services". Order acceptance and the contract between you and Xtuga-Audio will be completed when the products you ordered are dispatched to you, unless we notify you that we do not accept your order or you cancel your order as instructed in our cancellation policy.

Orders may not be accepted for one of the following reasons:

  • The product you ordered is out of stock.
  • We are unable to obtain authorization for your payment from your credit company, payment institution, or your bank.
  • Misidentification of pricing or product description errors.
  • You do not meet the ordering eligibility criteria listed in our website's main "Terms and Conditions".

All orders placed with Xtuga-Audio are subject to contractual obligations with our suppliers and manufacturers. Certain products may not comply with operational specifications/standards such as operating voltage or safety agency regulations (FCC, UL, and CE), which govern the import/export laws required for shipments outside of the United States. Therefore, Xtuga-Audio may be unable to fulfill your order and reserves the right to cancel the order at its discretion. If we need to cancel your order, you will receive an email notification and a full refund. This may apply to addresses that are not permanently located in the United States, deliveries to addresses outside of the United States using freight forwarding agents, or customers who have not provided sufficient evidence of residing in the United States. If you have any questions, please contact our customer service department.

Any materials, information, or ideas that you transmit or post on this website, through any means, will be treated as non-confidential and non-proprietary and may be disseminated or used by Xtuga-Audio or its affiliates for any purpose. Notwithstanding the above, all personal data provided to Xtuga-Audio will be handled in accordance with Xtuga-Audio's Privacy Policy. You shall not submit or transmit to this website or from this website any materials that are unlawful, threatening, defamatory, libelous, obscene, pornographic, or otherwise objectionable, or materials that could give rise to any civil or criminal liability under law.

Terms of Use Revisions

Xtuga-Audio may revise these Terms of Use at any time by updating this post. By using this website, you agree to be bound by any such revisions and should therefore visit this page periodically to determine the then-current Terms of Use to which you are bound.

Privacy Policy:

Xtuga-Audio has formulated this Privacy Policy to demonstrate our firm commitment to the privacy of visitors and customers. Our website is a secure environment accessible to anyone who visits and makes purchases. As an online retailer of products on the Internet, we are committed to providing you with the best online services and experience, as well as the best products.

When you use this website, certain information about you is automatically tracked. This information includes your domain and IP address, your browser version, your operating system, the URL you came from, the pages you access on the website, and the URL you visit when you leave the website. Xtuga-Audio uses this information only in aggregate form to monitor website performance, utilization of features and services, traffic trends, and browser versions.

Our website has appropriate security measures in place to protect against the loss, misuse, and alteration of information under our control. All information is stored on secure servers that are not accessible via the Internet.

Certain interactions may require certain personal information, and the requirements may vary depending on your purpose. When you request a quote, place an order, or register an account, you may provide the following personal information: (i) name; (ii) billing address; (iii) shipping address; (iv) email address; (v) phone number; and (vi) credit card account. We collect all or part of such information through pages where you request a quote, check out, create an account, and other locations.

Xtuga-Audio also allows users to view, change, or delete previously provided personal and demographic information at any time. Simply log in to your account or email customer service with your request (


You consent to the communication and interaction with this website. We may use cookies to (i) customize your browsing and shopping experience, (ii) provide content aligned with your stated interests, (iii) deliver personalized content, and (iv) save your password (if you have registered with us) so that you do not have to re-enter it each time you visit our website. Cookies also help us understand which areas are popular and which are not by showing us how and when shoppers use our site. Many browsers are initially set to accept cookies, but you can change your browser settings to refuse cookies.

Xtuga-Audio will never use cookies to retrieve information unrelated to our website from your computer.


Credit Card Processing and Security: We have implemented numerous measures to ensure the confidentiality and accuracy of your payment information. If unauthorized charges are made to your credit card while shopping at Xtuga-Audio, and if such charges are not covered by your credit card issuer, we will reimburse you for any fraudulent charges. The Fair Credit Billing Act prohibits your credit card company from holding you liable for fraudulent charges exceeding $50. If your credit card is used fraudulently as a result of shopping at Xtuga-Audio and not due to any fault of your own, we will pay your credit card company for the full amount they require you to be responsible for, up to a maximum of $50. If your credit card is used in an unauthorized manner, please notify your credit card company immediately. It will assist you in filing a claim and will inform you whether or not you are responsible for the $50 liability fee. If you are required to pay this fee, please notify us so that we can reimburse you 100% of the fee.

If you prefer, you can place an order by phone. Simply call Xtuga-Audio at +86-155-4934-1979. To further protect your information, we use state-of-the-art back-end systems and restrict employee access to your information.

To check if your browser is in secure mode, look for a "lock" or "key" icon in the lower left corner of the browser window. You can also check by looking at the URL bar at the top of the browser. When a secure connection is established, this line typically begins with "HTTPS" instead of "HTTP," indicating that the connection is secure.

While Xtuga-Audio is committed to protecting the personal information and privacy of each user, we cannot guarantee the security of any information you disclose online, and you do so at your own risk. You acknowledge that you understand the limitations of security, privacy, and authentication measures and features in this system, and that data or information on this website may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, "phishing," tampering, breaking passwords, harassment, fraud, electronic intrusion, hacking attacks, nuclear attacks, system contamination (including but not limited to viruses, worms, and Trojans), unauthorized, destructive, or harmful access and/or retrieval of information and data on your computer, other security or privacy hazards, or may not reach its destination, or may reach an incorrect address or recipient.

Xtuga-Audio wants you to feel completely comfortable. If you have further questions about our guarantees, please call +86-155-4934-1979 and ask to speak to our website administrator, who will be happy to assist you.